The Opportunity:
- Would you like to join a friendly team of hard-working individuals who are helping to drive ambitious future business growth?
- Are you agile and customer focused with a team spirit and a drive to succeed?
- Are you an efficient, ambitious Shop Manager looking to take the next step in your career in 2024?
- Does the thought of joining a business which actively looks to promote from within, appeal to you?
- If you’ve said yes to any of the above and you feel you’d be a good fit for us – we’d love to hear from you! The Business: We are a busy ice shop/dessert shop.
The Role:
This role will suit individuals who are results driven, self-starters, able to source, develop and win new business. This position is ideal for people who are dynamic, tenacious, and able to overcome objections effectively.
Managing an ice cream shop involves various responsibilities to ensure smooth operations, customer satisfaction, and profitability. Here are typical duties for an ice cream shop manager:
Ensure excellent customer service by training staff on customer interaction and satisfaction
Address customer complaints and concerns effectively.
Monitor and manage inventory levels of ice cream and related products.
Coordinate with suppliers to ensure timely and sufficient stock.
Ensure the quality and consistency of ice cream products.
Monitor equipment to maintain proper temperatures and cleanliness.
Ensure compliance with health and safety regulations.
Manage the shop’s budget and financial transactions.
Track sales, expenses, and profits.
Language Skills: An appropriate skill in English, Urdu & Punjabi Languages
Technology Skill: Must have good computer skills and know Microsoft Office Excel, Word, PowerPoint.
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Sick pay
- UK visa sponsorship
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Reference ID: Shop Manager at Dessert Heaven
Closing Date: 21 June 2024