Job Overview:
We are seeking a dynamic and experienced Shop Manager to join our team. The Shop Manager will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, managing inventory, and leading a team of sales associates. This role requires a strong leader with excellent communication skills and a passion for delivering top-notch service to our customers.
Responsibilities:
– Manage day-to-day operations of the retail store
– Lead and motivate a team of sales associates to achieve sales targets
– Ensure high levels of customer satisfaction through excellent service
– Monitor inventory levels and place orders as needed
– Train new employees on product knowledge and sales techniques
– Develop and implement strategies to drive sales and meet financial goals
– Handle customer inquiries and resolve any issues in a timely manner
– Maintain a clean and organized store environment
– Implement marketing initiatives to promote products and increase foot traffic
Skills:
– Strong time management skills
– Exceptional leadership abilities
– Previous experience in retail management
– Effective communication skills
– Proven ability to drive sales and meet targets
– Bilingual proficiency is a plus
– Experience supervising a team
– Knowledge of sales management techniques
– Multilingual capabilities are advantageous
We are an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Benefits:
- Childcare
- Company pension
- Free parking
- On-site parking
- Sick pay
- UK visa sponsorship
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)