An opportunity has arisen for a full time fixed term band 4 cancer support worker to join the prostate nursing team , as part of the patient directed open access programme. The CSW will work closely with the wider team of ANP’s and CNS’s and other CSW’s. They will also be responsible for completing the Holistic needs assessment for all new patients, and assist with answering calls and emails. The Urology SRG sits within the Radiation services division at The Clatterbridge Cancer.
This role is currently based at The Clatterbridge Cancer Centre in Liverpool, however you will be required to travel between our network hospital sites, and will work across 2 locations (Liverpool and Wirral, base location being Liverpool) in the future.
Main duties of the job
Completing Holistic needs assessments
Monitor health questionnaires
Point of contact for patient queries.
You should possess excellent communication skills, be highly motivated and have experience with cancer care in order to support patients to navigate the complex health and social care system during and following completion of cancer treatment. The post holder will provide advice and support to patients and their carer’s and help to shape the future of the cancer services at the centre and plan for the developments of Transforming Cancer Care for our patients in the Cheshire and Merseyside area.
We’re here to deliver the best cancer care to the people we serve and we’re looking for applications from those who share that commitment and our values:
Putting people first;
Achieving excellence;
Passionate about what we do;
Always improving our care; and Looking to the future.
About us
The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading providers of non-surgical cancer treatment, caring for a population of 2.4 million people across Cheshire & Merseyside, North Wales, the Isle of Man and parts of Lancashire.
Our flagship specialist cancer hospital in Liverpool opened in June 2020, supported by our hospital on the Clatterbridge Health Park in Wirral providing outpatient cancer treatment and supportive care, and our radiotherapy treatment centre on the Aintree Hospital site.Together, working across three sites and operating specialist chemotherapy clinics in four of Merseyside’s district hospitals, we are able to deliver a comprehensive range of inpatient care, advanced radiotherapy, chemotherapy and other systemic anti-cancer therapies including gene therapies and immunotherapies. We also deliver a pioneering Treatment at Home and Work service; are the only facility in the UK providing low-energy proton beam therapy to treat rare eye cancers and host the region’s Teenage and Young Adult Unit, (supported by the Teenage Cancer Trust).
Working with leading experts from The University of Liverpool and the Cancer Research UK Liverpool Cancer Trials Unit we strive to stay at the forefront of novel treatments and techniques to deliver more effective and personalised treatments than ever before.
Detailed job description and main responsibilities
GCSE English Language and Mathematics
(Grades A-C) or equivalent
NVQ4 or NVQ3 plus additional training to
diploma level equivalent, or equivalent
through short courses
Understanding of person-centred care
Understanding of the health and social care
environment
Relevant health or social care experience at
Agenda for Change Band 3 or equivalent
Experience of multi-professional working
Experience in the use of data management
Evidence of good communications skills
IT skills
Able to use own initiative
Effective organisation skills
Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
Good observation skills
Practical problem solving skills
Ability to work within a team
Ability to motivate self and others
Flexible attitude to working
Accurate written communication of information
Ability to show empathy and understand the
difficulties faced by people affected by cancer
Ability to prioritise own workload
Ability to ask sensitively about information needs
Ability to retrieve information from a wide
range of sources and in different formats
Able to demonstrate the Trust core values and
behaviours in day to day approach to work.
Able to demonstrate potential travel requirements
in line with business needs. Calm and objective
Confident, yet approachable
Acts in a mature manner – both personally and
professionally
Recognition of own limitations
Demonstrates enthusiasm
Ability to deal with complex and difficult
emotional situations
Able to travel between sites